Project rejection: why it happens
Sometimes Youbooks rejects a project and refunds your credits.
This is done to prevent you from waiting hours for a project that is very likely to fail.
Common reasons
1) The request is fiction
Youbooks writes non-fiction only. Fiction projects are rejected.
2) The request is likely to be blocked by model/provider controls
Youbooks relies on third-party model APIs (e.g., OpenAI / Google / Anthropic).
If a prompt looks very likely to be blocked by those APIs during generation, Youbooks may reject the project early and refund your credits.
Important note: Youbooks does not “custom filter” your prompt to decide what to write — rejection is primarily about whether the provider is likely to allow the generation to complete.
What happens to my credits?
If a project is rejected, credits are refunded.
Need help?
Use the support chat widget (bottom-right in the app), or email master@youbooks.com.
If you’re asking about a specific book, include your Project ID (you’ll find it on the book’s page).