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Wrong language or severe defects

If your delivered book:

  • is written in the wrong language, or
  • has major structural defects (missing large sections, broken formatting, etc.),

…contact support so we can review and help (including refunds when appropriate).

What to send support

Include:

  • your Project ID
  • what went wrong (one sentence)
  • screenshots (if possible)

Support:

Need help?

Use the support chat widget (bottom-right in the app), or email master@youbooks.com.

If you’re asking about a specific book, include your Project ID (you’ll find it on the book’s page).